The perfect local television station in the Internet era?

The perfect local television station in the Internet era?

by | Oct 11, 2010 | Innovation Shifts

I have been watching the public dance about KCET and PBS squaring off about tithing rates for programming.  This tension challenges some of KCET’s biggest assets: goodwill and cross-promoted programming brands.  KCET’s potential future as an independent station changes everything: cost structure, programming, audience, donor support, etc.  This transition also can allow it, however, to start fresh.

If you were going to start anew with a local television station in this current digital era, what would you build?

  • Real online/offline community engagement?
  • Partnerships with local colleges for a marvelous science show?
  • Partnerships with local arts organizations to cover Los Angeles arts, including in-depth bios and community engagements?
  • Partnerships with local newspapers for marvelous public affairs shows?
  • Engaging with the donor community more actively participate with the brand?
  • Finding the best of other cities’ local content?
  • Picking up good next-level down kids’ branded content?
  • Breaking away from the over 65 and under 5 crowd and program for another audience?

What is the face of the new brand?  How would you quickly have to change your organization’s strengths?  How do you build new local brands and personalities?  How do you syndicate this production, or do you and to whom?

If you aren’t Sesame Street, McNeil Lehrer News Hour, Frontline, what are you?

Their website’s “Ask Al” discussion with the CEO (http://www.kcet.org/about/ask-al/ask-al-kcet-goes-independent.html) is filled with responses that are very negative with a few hurrays that someone finally might program for the real Southern California community.  Perhaps the opportunity here is to break KCET away from this narrow set of expectations and very narrow demographic to build the next generation public television station for the local community?

The challenge is . . . what will that be?  And how will the station make the short- and long- term organizational changes to run it, market it, and thrive?

Abundant Data Visualization and Storytelling Tools

Abundant Data Visualization and Storytelling Tools

by | Aug 29, 2010 | Innovation Shifts

As some of you know, I’m fairly anti-PowerPoint.  Done well with engaging pictures and messaging, it can be a fabulous medium.  Used by most people, it is a grinding parade of bullet points, read-aloud slides, and missed interactive thought.  Presentations aren’t locked to a 11×8-1/2 inch format with a heading on top, disconnected bullet points, and canned charts.  But if you don’t know more is possible or your company bows down to PowerPoint, you may have been stuck.

Data visualization is not new and has been embraced by many companies around the cutting edge, but hasn’t reached the organizational presentation mainstream.  I’m meandering through many tools right now to find the right method for visualizing a complex series of research outcomes to a group of individuals.  Here are some visual metaphors and tools that might add to your working vocabulary:

  • Webspiration: Currently in a public beta under Mywebspiration.com, this tool strikes my current fancy among the many Concept Map tools.  I also like VUE and others, but I’ve been using Inspiration for two years and enjoy the interface.  This app takes it on the road for collaboration and integration into group process.  Very cool.  http://mywebspiration.com/
  • DebateGraph: I had missed this when CNN had embraced it to “locate” debate with visual graphs and metaphors and am fascinated by it.  http://debategraph.org/Stream.aspx?mID=1243
  • Prezi: Very visual storytelling with a very different set of metaphors than PowerPoint.  Imagine your presentation world as a GIGANTIC whiteboard and your presentation metaphor as a lens that can zoom in, pull back, and swirl around the board.  You can present it on the fly or automate your lens patterns.  http://prezi.com
  • Brainshark: One of my business-to-business sales friends swears by this.  You can “can” your presentation and have it present for you with private links.  http://presentation.brainshark.com/
  • TechSmith’s Camtasia: I adore Camtasia in how I can capture screen images, do call outs, etc., record my webcam, and package a full presentation with easy editing.  While I was traveling in China back in the Spring, I Camtasia’d my course introduction and even a daily pre-test with this tool.  For simple video editing, I find it very crisp and clean.  This isn’t free, but worth every penny (especially at the educator or student price, of course).  http://www.techsmith.com/camtasia.asp.
  • Soytuaire still charms me and made Time Magazine’s 50 best websites of 2010 in August.  It breaks the visual metaphor for Flash video in rolling sideways and allowing tactile interaction through your mouse to change the “flow.”  http://www.soytuaire.labuat.com
  • Gapminder: I’ve written on this many times, but I find most people don’t know you can have access to its tools via Google Docs as Motion Chart. Like many people, I found it through Hans Rosling’s 2006 TED presentation (link here and below.   http://www.gapminder.org/

  • TriVergence: And lastly, I would be remiss if I didn’t mention Dr. George Geis’ TriVergence.  I watched yet another group of executives drop their jaws when he used it this summer to show the timeline-based succession of acquisitions by Apple in the music business.  For a decade or so, he has been gathering data and visually mapping an amazing number of M&A deals in media, communications, and technology sectors into this user-friendly tool.  It isn’t as sexy as some of these above, but holds key data in a communication-friendly form.  http://www.trivergence.com/

I know this is just the tip of the iceberg.  I could go on at length (and may later) about tag clouds (e.g., visualizing the Twitter data streams on Twitscoop), word sculptures (e.g. Wordle, or more at the ), and other data visualization tools (e.g. more at IBM Visualization Lab…http://vizlab.nytimes.com/visualizations).  I’ll stop here for now, but please feel free to comment or email me at gigi [at] maremel.com with other suggestions and recommendations.

But for a word — keywords in strange context

But for a word — keywords in strange context

by | Aug 25, 2010 | Innovation Shifts

Keywords and taxonomies can bite us in the rear end.  We spend lots of time making assumptions about what we know, but so much of the time we get tangled up in the unspoken assumptions around the labels.

I am researching and writing on two arenas now.  First, I’m writing on how search, Google, and what we create as learning experiences in schools are building up friction for change.  That research has delved into the worlds of keywords, natural language, and the politics of taxonomies and knowledge.  I’m a big fan of Morgan’s work on organizational metaphor (Images of Organization, 1996), so this examination of taxonomy of words as knowledge drivers resonates strongly with me.

The second project is about how we use narrative in organizational routines.  I did not know clearly that this was about “routines” until this week.  I had been dwelling and searching on pre-decisional structures, decision making, knowledge management, information bias, politics of information, organizations, and all sorts of other great keywords and concepts.  The keywords within those circles all play into each other and lead me into other research papers in other related journals in the same realm.

This week, I delved into a musty library copy of Nelson & Winter’s Evolutionary Theory of Economic Change (1982) to re-think about routines as core structures of narratives of how organizations function.  I then tucked into research referring to that work from 2005 until now.  A whole world unfolded that interrelated with my second project and that had not unveiled itself as I was not looking for “routines.”

A rose by any other name…might never get found!

Touching My Content – New Habits, Old Screens

Touching My Content – New Habits, Old Screens

by | Aug 24, 2010 | Innovation Shifts

pinching an image on an iPad

Photo by arabcrunch on Flickr, CC 2.0

I am enjoying my new iPad tremendously.  I’ve gotten the hang of sliding my fingers to scroll, as well as pinching and unpinching to zoom in and out.

Yet twice yesterday I turned to my lovely computer flatscreen on my desktop computer with the absentminded control action of sliding my hand or tapping.  A few seconds each time would pass before I realized that I’ve already tried adapting that behavior to my oh-so-last year tried and true computer.

I chuckled.  Part of my amusement was my slow recognition of the gaffe itself as I stared blankly at the screen.

My mental glitches also reminded me of the days of my first digital video recorder, now many years ago.  I caught myself at movie theaters trying to grab the DVR remote to rewind to see a scene again.  I caught myself doing that five times before my brain caught up and adjusted my user interface context expectations again.

I’m also amused at the sight of my teenagers tinkering with my iPad’s user interface, though with different assumptions.  They expect the iPad to ride along in their lap like their cellphone does while they are on the laptop at the same time.  They love the slick shifts between elements, but have voiced frustration that it can’t multitask on the same screen like their traditional computers.  Having to focus on one screen at a time for them is their cognitive break.

Pardon me while I tap on the screen again to publish this post…

Precious Communication — Some Online Choices for Communities of Concern and Support

Precious Communication — Some Online Choices for Communities of Concern and Support

by | Apr 27, 2010 | Innovation Shifts

I wish this topic wasn’t top-of-mind.  I have several friends facing major health challenges right now, with each family following different pathways to communicate to friends and concerned loved ones.  In this era of instant communication, how do you keep people apprised on the heart-wrenching changes in traumatic health issues?

Each family has been pursuing different paths:

  • Google Connect with Blogger — Sadly, the most recent addition to this story is from the family of a friend this weekend.  In her 40’s, she collapsed during one of her kids’ sports events, needed CPR, and has just come out of a hospital-induced coma.  Her immediately family is dealing with hour-by-hour issues as well as all of the well-wishers who are very concerned.  They chose Blogger/Blogspot and Google Connect for people to subscribe to updates.  Just implemented, the blog already has more than 60 people signed up as Followers and it has been read by nearly 250 people.  I cried just reading the fragile updates.  Things are looking up, but with gigantic uncertainty on what happened or where things are going.
  • Caring Bridge — This is a full service for these types of issues: http://www.caringbridge.org/.  I’m aware that it exists, but have found no friends using it, at least right now.  Many know of it, but have chosen other solutions.
  • Plain old email — Another friend has nearly 100 people following his chemotherapy.  His lovely wife is sending a bulk email out every week or so to everyone, with very detailed updates.  She is aware of services like Caring Bridge, but feels this is more personal.
  • Nothing — The flip side is one of my dearest friends, who is having an awful battle with complications from chemotherapy and surgery.  He has stopped communicating with people and often won’t answer his phone.  He….doesn’t want to both people.  He….doesn’t want to keep answering the same questions.  This breaks my heart.  I’ve been sending him updates from my trips and adventures and occasionally get a quick note back, but he has pulled back from communication.
  • Facebook — I’ve been part of quick bursts of support for sick children, car accidents, surgeries — the abrupt traumas of life — that have been shared by caregivers/loved ones on Facebook to garner support.  The beauty of telling the story once and having outpourings of digital support within minutes has such power and heart-felt warmth.

None of our traumas are new.  We’re all getting older and our threads of lives more fragile.

We have always picked up the phone, but the connections were one-by-one or saved for the tragic story after the fact to share in a Holiday Letter.  We now live immediate, connected lives.  Instead of the “reach out and touch someone” world of long-distance calls, we now have quick touches and digital gestures of warmth and support.

We don’t just share the funny games and today’s news, but we also share our hearts, health, love, and amazement at the brittle details of our worlds and lives.

May you not need this post and may you think of how to build support around others from it.  And may you add other suggestions into the mix that you see in your worlds.